Making digital human
  
An innovation and design blog focused on creating better digital experiences


3 months ago

3 months ago
We’ve been doing a lot of innovation work recently around media and devices, and are seeing some interesting trends. Here are four that stand out above the rest:“Watch TV’ has become ‘Consume media’The ‘long tail’ is alive and well in the living room. People are no longer content to sit back and watch whatever is on, and are increasingly turning to the DVR, Hulu, iTunes, YouTube, Facebook, and personal media instead. And, importantly, much of this viewing is being done on the small screen, not the 50” plasma.People still want programmed mediaIt used to be that we could just turn on the tube and sit back for our nightly dose of the zeitgeist, ready for the water cooler chat the next day. People still want programming - they don’t know what to watch, they want to be entertained, or they just don’t want to put out the effort to assemble the evening’s media - and they’re finding it through Twitter, Facebook, blogs, and friends.Media anywhereThere’s still a big divide between traditional media (on cable, satellite, and the DVR) and web-based media. We’ve seen lots of people trying to bridge that gap, with all sorts of makeshift solutions to getting their web media onto their big screens, but little success. And manufacturers’ attempts at IPTV give flashbacks to the early days of mobile phone walled gardens. In the end, we’ll see all media share a common platform, and the living room TV will become nothing more than the largest display in the house.From broadcast to conversationsCorporate branding has gone through a transformation: what used to be a one-way message has been usurped by thousands of conversations, all over the web. Companies are scrambling to catch up and are trying to participate through authentic engagement in social media. The same will happen with the future of TV: people are having conversations all over the web around broadcast media. Media houses need to get involved - not through “AOL keyword ‘housewives”’, but through rich media sidecars - creating real-time and time-delayed community and conversation around their shows. Think “live DVD extras”, real-time Twitter feeds, background information, and real-time chat on Facebook and beyond. Otherwise, third parties will step in and siphon off the chatter - and the revenueEnter the iPadAnd this is where the iPad (or any similar tablet) appears on the scene, making it that much easier to consume sidecar content while watching media. Where the laptop didn’t work - due to a hard-to-handle and hard-to-pass-around form factor - and the netbook fails with a tiny screen, the iPad provides a big-screen, easy interaction with content, and the ability to share the experience with that special someone sitting next to you on the couch without craning your neck over their keyboard.
Photo credit: coolmikeol

We’ve been doing a lot of innovation work recently around media and devices, and are seeing some interesting trends. Here are four that stand out above the rest:

“Watch TV’ has become ‘Consume media’
The ‘long tail’ is alive and well in the living room. People are no longer content to sit back and watch whatever is on, and are increasingly turning to the DVR, Hulu, iTunes, YouTube, Facebook, and personal media instead. And, importantly, much of this viewing is being done on the small screen, not the 50” plasma.

People still want programmed media
It used to be that we could just turn on the tube and sit back for our nightly dose of the zeitgeist, ready for the water cooler chat the next day. People still want programming - they don’t know what to watch, they want to be entertained, or they just don’t want to put out the effort to assemble the evening’s media - and they’re finding it through Twitter, Facebook, blogs, and friends.

Media anywhere
There’s still a big divide between traditional media (on cable, satellite, and the DVR) and web-based media. We’ve seen lots of people trying to bridge that gap, with all sorts of makeshift solutions to getting their web media onto their big screens, but little success. And manufacturers’ attempts at IPTV give flashbacks to the early days of mobile phone walled gardens. In the end, we’ll see all media share a common platform, and the living room TV will become nothing more than the largest display in the house.

From broadcast to conversations
Corporate branding has gone through a transformation: what used to be a one-way message has been usurped by thousands of conversations, all over the web. Companies are scrambling to catch up and are trying to participate through authentic engagement in social media. The same will happen with the future of TV: people are having conversations all over the web around broadcast media. Media houses need to get involved - not through “AOL keyword ‘housewives”’, but through rich media sidecars - creating real-time and time-delayed community and conversation around their shows. Think “live DVD extras”, real-time Twitter feeds, background information, and real-time chat on Facebook and beyond. Otherwise, third parties will step in and siphon off the chatter - and the revenue

Enter the iPad
And this is where the iPad (or any similar tablet) appears on the scene, making it that much easier to consume sidecar content while watching media. Where the laptop didn’t work - due to a hard-to-handle and hard-to-pass-around form factor - and the netbook fails with a tiny screen, the iPad provides a big-screen, easy interaction with content, and the ability to share the experience with that special someone sitting next to you on the couch without craning your neck over their keyboard.

Photo credit: coolmikeol


4 months ago
I’ve come to a disconcerting conclusion: Design research is great when it comes to improving existing product categories, but essentially useless when it comes to breakthroughs. Don Norman in Interactions Magazine: Technology First, Needs Last: The Research-Product Gulf

4 months ago
SXSW: Zero Waste: The Future of Green

Live from SXSW in Austin, TX, Sunday March 14, 2010

Sol Design Lab

Sol Design Lab has created solar-powered ‘gas pumps’ in the Austin area, which are 50’s gas pumps that have been retrofitted with solar panels on the top, and outlets below.

First electric vehicle 100 years ago got 100 mph, we’re at 30 mph today, there’s a lot of potential here.

One of their key factors is to “make energy visible”, to help people stay within the means of solar energy. They display how much power is coming in from the sun, and how much is being drawn by whatever is plugged into the pump.  This helps have consumers demand things that are more efficient.

DOE did a study to look at forward demand for energy.  Greatest new energy source that DOE sees - 40% - is to reduce energy consumption.

Rechar creates carbon-negative systems

Build off-grid plants that turn biomass into electricity and biochar (like charcoal in BBQ grills) which can be used for power or buried in soil as a fertilizer and improves crop yield up to 200%.  Can sequester 200B tons of CO2 a year this way.

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4 months ago
SXSW: Banking 2.0: Financial Services Driven by People and Emerging Technologies

Live from SXSW in Austin, TX, Saturday March 13, 2010

Presenters collectively have more followers than the top 10 banks combined. People are coming together to invest better than the pros on Wall Street. Making products that are relevant to what people want. Transparency into what is going on with one’s finances, no more black boxes. Anytime, anywhere.

The paradigm has changed:

  • Increased awareness of importance of savings
  • Responsible borrowing/investing
  • Frugal is the new smart
  • Financial education starts earlier

New wave of financial products

  • Stock picking communities
  • Person-to-person lending, micro finance, crowd funding
  • Community-based personal finance management: getting out of debt, better interest rates
  • Credit score management
  • Social savings

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SXSW: Design for Awareness: Mobile Technologies & Health

Live from SXSW in Austin TX, Saturday March 13, 2010

Presenting: Robert Fabricant, frogdesign

Growing appreciation of the need for awareness of health issues; people don’t work very logically.  Mobile technologies can provide awareness around our own understanding of situations and decisions of health considerations.

Four people in frog talking about this: Robert, Fabio (“Design for awareness”), Clay, Josh Musick (“Augmented mindfulness”)

Augmented mindfulness: ‘A growing field of UX design that brings together methods for recording, processing, and feeding back to the individual or group so that they can better understand what they are doing.’

“It would be a great tool for people who have a harder time feeling what’s going on in their body.  It gives people a way to ‘see’ the result of an exercise or activity in their body.” - Chiropractor reacting to early product design from Robert

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4 months ago
Happy to have sponsored InfoCamp Berkeley 2010 last weekend.  Lots of great people and ideas! (via InfoCamp - Berkeley)

Happy to have sponsored InfoCamp Berkeley 2010 last weekend.  Lots of great people and ideas! (via InfoCamp - Berkeley)


4 months ago
Books in the Age of the iPad — Craig Mod
Interesting take on how the traditional page flipping metaphor no longer applies when reading on a device. Why not an infinitely long horizontal scroll? Why not other navigational mechanisms?

Books in the Age of the iPad — Craig Mod

Interesting take on how the traditional page flipping metaphor no longer applies when reading on a device. Why not an infinitely long horizontal scroll? Why not other navigational mechanisms?


Importing outsiders with fresh eyes and ideas, and giving them a free hand, is one side of the coin

From sneakers to smartphones: The man behind MS Windows Phone design

Interesting piece on how Microsoft went outside of their existing Windows mobile team to get a fresh perspective on the UI design (although he has actually been at Microsoft since June of 2007).  He was also part of the Tech Lab at Nike, which resulted in the Nike + iPod work with Apple.

More info in this article, as well.


5 months ago
and she won’t even have to mess with a router. Blog: Josh Lewis » The iPad and the Importance of Focus
Nice piece on the users that will drive iPad adoption